Privacy Policy

Last updated: July 2026

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, shipping address, and payment information when you place an order. We also automatically collect certain information when you visit our site, including your IP address, browser type, pages viewed, and referring URLs.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send you order confirmations and shipping updates
• Respond to your customer service requests
• Send promotional emails (with your consent)
• Improve our website and services
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with third-party service providers who help us operate our business, such as payment processors, shipping carriers, and email marketing platforms. These providers are required to use your information only for the purposes we specify.

4. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can disable cookies in your browser settings, though some features of our site may not function properly without them.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at support@sweenpillow.store.

7. Children's Privacy

Our site is not directed to children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@sweenpillow.store.